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Why 24/7 Customer? – Global company
Founded in April 2000, 24/7 Customer has over 7100 employees across the world in countries such as the USA, the United Kingdom, Guatemala and the Philippines and across locations in India such as Bangalore and Hyderabad. Catering to over 34 marquee clients, 24/7 Customer has established a reputation of being a trailblazer in the BPO space. Ranked among the top 5 BPO companies in the world, 24/7 Customer is the BPO company of choice for Global customers and clients.

Why 24/7 Customer? – You come first
We care about our employees. We give 24/7 ites benefits that extend from the employee to his/her family and the environment in which the employee works in.

  • 24/7 Insurance – Medical Benefits that cover health and hospitalization for you and 4 of your dependents. Our comprehensive medical insurance policies provide cash-less benefits for hospital cover in times of medical emergency employee works in.
  • 24/7 Amenities – Medical center with a doctor on call, gymnasium, music room, library, yoga center and games room
  • 24/7 Social Responsibility – Our Corporate Social Responsibility framework puts the spotlight on the youth and the physically-challenged sections of our community. We extend financial support, voluntary aid and other initiatives to unlock the potentials of the Indian youth and empower the differently--abled.
  • 24/7 Security – Security is given the highest priority at 24/7 Customer. At all India centers, the women employees are accompanied by a security guard at the time of pick up and care is taken to ensure that they are never dropped/picked up first or last. We also have an online transport schedule that keeps track of all vehicles along with the employees traveling in them.
  • 24/7 Parental Interaction – At 24/7 Customer we understand the importance of family. ‘Parents Day’ is our way of showing our appreciation for the support families and parents have given to 24/7 Customer.
  • 24/7 Rewards and Recognition – that includes incentives for every effort put in. This is given in various forms – from innovative incentive schemes to gift coupons, travel vouchers and certificates of appreciation which reflect in the employee's appraisal process.

Why 24/7 Customer? – Diversity
24/7 Customer's biggest strength is its people. Wealth of knowledge and experience of its employees from across countries has made 24/7 a world-class organization. 24/7ites are linked with some of the world's best-known brands and Global 500 companies – in logistics, technology, financial and telecom services. Whether it’s a young graduate or a seasoned professional, 24/7 Customer offers its people challenges and responsibilities that are professionally rewarding.

Why 24/7 Customer? - Remuneration
24/7 offers its employees remuneration that is at power with the best in the industry. Further, 24/7 Customer offers its employees financial rewards in the form of incentives for high-performance.

Why 24/7 Customer? – Growth that is among the fastest in the Industry
24/7 Customer offers growth and career opportunites like no other- where more than 50% of our agents get promoted every year and more than 80% of the managment positions are filled by promoting 24/7 ites.

Why 24/7 Customer? - Learning
24/7 ites have the opportunity to learn from global clients and customers. They are nurtured to work in an increasingly global work place, in the process gaining in-depth domain knowledge across verticals. Seasoned professionals will find working with diverse clients and customers exciting. 24/7 Customer has several programs that are tailored to address your long term professional growth such as:

  • Management Education - The 24/7 Customer 'Beyond' program provides employees, management education in association with a leading Indian B-School. This program is exclusively provided to employees of 24/7 Customer at a discounted fee, with benefits such as flexible works timings and leave.
  • Leadership Engine - 24/7 Customer puts its people at the centre of an environment that encourages agility and innovation–important ingredients of leadership. Through its world-class programs and initiatives, 24/7 constantly strives to create leaders that will lead the global business landscape.
  • Personality Development – The 24/7 Customer high-performance work ethics, instills confidence of self and confidence in work, in each and every employee.

 

         
 
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