At 24/7 Customer - You define your rules- be it growth, learning or rewards. We define values that will help you achieve your career goals and help you become a good corporate citizen.
GROWTH OPPORTUNITIES You can develop a career path in various segments at 24/7 Customer – from Banking – to Technology and Support Functions. Click on current openings to know more.
Mentioned below is the growth path of a customer service executive in operations. About the time period, we believe you have to play the most important role to decide on that!
Program Manager --> Asst Program Manager --> Manager --> Team Lead --> Executive
Our current junior and middle management team have all risen from the ranks.
We also give opportunities to move to other departments. Click here to view some 24/ites who have grown at 24/7 Customer >>
COMPENSATION AND BENEFITS Our compensation package is among the best in the industry.
Benefits include:
Insurance – Hospitalization coverage, cashless claim cards
Cafeteria Service – Free, healthy meals and snacks
Commuting to work – Free doorstep pick up and drop
Amenities – Medical center with a doctor on call, gymnasium, library, yoga center and Table tennis room
TRAINING & E-LEARNING
Learning is an ongoing process at 24/7 Customer. There are programs at all levels ranging from technology related programs to leadership programs.
Nalanda – 24/7 Leadership School'. helps create leaders and achievers who can outperform the best in the business.
The 24/7 Leadership School initiates and builds leadership across all categories of employees.
- Agent Level
- Team Leaders
- Middle and Senior Managers and Above
- Open Series for all levels
Nalanda's multi pronged learning strategies include:
- E-learning through world class online learning organization, Element K (NIIT)
- Supportive Class room Training
- On the Job coaching
- Experiential and Adventure Sports based Offsite Learning programs
- Mentoring for Leadership
- On-line assessment center
- Book club and Review
- Open course programs on demand across the business verticals
- Leadership Lectures from Leading authorities in corporate and social world
We also partner with international training institutions for exchange programs
EDUCATIONAL OPPORTNITIES – THE BEYOND PROGRAM
As a people-centric organization, 24/7 Customer is committed towards helping employees in higher education.
The BEYOND Program provides management courses in association with a premier management institute in India . For more information write to beyond@247customer.com
Also we support employees pursuing higher education with regard to flexible work-timings and leave.
LONG SERVICES AWARD – for 24/7ites
We at 24/7 Customer take pride in our long serving employees. They are the major force behind our growth. We have various reward programs for employees – from special holiday packages to recognition at HUM – our Annual day celebrations |