At 24/7 Customer - You define your rules- be it growth, learning or rewards. We define values that will help you achieve your career goals and help you become a good corporate citizen.

 

 

GROWTH OPPORTUNITIES

You can develop a career path in various segments at 24/7 Customer – from Banking – to Technology and Support Functions. Click on current openings to know more.

Mentioned below is the growth path of a customer service executive in operations. About the time period, we believe you have to play the most important role to decide on that!

Program Manager --> Asst Program Manager --> Manager --> Team Lead --> Executive

Our current junior and middle management team have all risen from the ranks.

We also give opportunities to move to other departments. Click here to view some 24/ites who have grown at 24/7 Customer >>

 

 

COMPENSATION AND BENEFITS

Our compensation package is among the best in the industry.

Benefits include:

Insurance – Hospitalization coverage, cashless claim cards

Cafeteria Service – Free, healthy meals and snacks

Commuting to work – Free doorstep pick up and drop

Amenities – Medical center with a doctor on call, gymnasium, library, yoga center and Table tennis room

 

 

TRAINING & E-LEARNING

Learning is an ongoing process at 24/7 Customer. There are programs at all levels ranging from technology related programs to leadership programs.

Nalanda – 24/7 Leadership School'.  helps create leaders and achievers who can outperform the best in the business.

The 24/7 Leadership School initiates and builds leadership across all categories of employees.

  1. Agent Level
  2. Team Leaders
  3. Middle and Senior Managers and Above
  4. Open Series for all levels

Nalanda's multi pronged learning strategies include:

  1. E-learning through world class online learning organization, Element K (NIIT)
  2. Supportive Class room Training
  3. On the Job coaching
  4. Experiential and Adventure Sports based Offsite Learning programs
  5. Mentoring for Leadership
  6. On-line assessment center
  7. Book club and Review
  8. Open course programs on demand across the business verticals
  9. Leadership Lectures from Leading authorities in corporate and social world

We also partner with international training institutions for exchange programs

 

 

EDUCATIONAL OPPORTNITIES – THE BEYOND PROGRAM

As a people-centric organization, 24/7 Customer is committed towards helping employees in higher education.

The BEYOND Program provides management courses in association with a premier management institute in India . For more information write to beyond@247customer.com

Also we support employees pursuing higher education with regard to flexible work-timings and leave.

 

 

LONG SERVICES AWARD – for 24/7ites

We at 24/7 Customer take pride in our long serving employees. They are the major force behind our growth. We have various reward programs for employees – from special holiday packages to recognition at HUM – our Annual day celebrations

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