innovation LABS

Privacy Policy

24/7 Customer, Inc. has adopted the following policy in furtherance of respecting online privacy and recognize the need for appropriate protection and management of any personally identifiable information (Personal Information) we may receive from visitors to our website.

Personal Information; Opt Out
This policy applies to all information submitted on this website. In general, you can visit our website without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you (such as your name and address) to be able to provide you with the information, service or product you have requested. You may be asked to provide such information through completing a form on our website. You are not obligated to do so.

We may use Personal Information to correspond with you to process an order or to provide you with information on line, such as a newsletter. Also, if you provide us with your information we may attempt to contact you, either by phone, email or regular post, to see whether we can provide you with additional information or to share information about a product or service that we think you might find interesting. In addition, if you chose to have a business relationship with 24/7 Customer, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Users may choose to opt-out of receiving future e-mail or mailings by following the unsubscribe procedures generally provided with our communications. You may also unsubscribe by sending an email to melvyn.lewis@247customer.com specifying that you wish to unsubscribe.

We sometimes monitor who visits our site and for how long, and we may attempt to initiate a chat session with visitors. You may opt out of participating in the chat session by either closing the chat window or responding that you do not care to engage in a chat session.

24/7 Customer strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, 24/7 Customer intends to adhere to the principles set forth in this privacy policy even to the extent that we collect Personal Information in countries that may not require the same level of protection for Personal Information.

Cookies, IP Addresses and Other Tracking Technologies
Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

Another method through which we collect aggregate information is the collection of IP addresses. An IP address is a number that is automatically assigned to your computer when you access the internet. Web servers automatically identify your computer by its IP address. When you request a page from our website, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.

Other tracking technologies may record information such as Internet domain and host names; browser software and operating system types; click patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our website. We may also analyze information that does not contain Personal Information for trends and statistics.

Data Security
24/7 Customer is committed to protecting the Personal Information we receive on our website. We utilize a combination of security technologies, procedures, and organizational measures to help protect this information from unauthorized access, use or disclosure. 24/7 Customer will take reasonable precautions to keep your personal information secure. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Accuracy of Personal Information
24/7 Customer intends to maintain at all times accurate Personal Information. If for any reason the Personal Information you have provided is required to be updated, you may send updates and corrections to melvyn.lewis@247customer.com and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

Third Parties
Occasionally, we may share aggregate, non-personally identifiable information about our users with our business and alliance partners. Other than our business and alliance partners, we do not provide Personal Information to any third party for any purpose whatsoever and we will not do so unless we are legally required to do so. Similarly, it is against our policy to sell Personal Information collected online without consent. We will take reasonable steps to ensure that third-parties who receive any information from us protect such information on 24/7 Customer’s behalf.

Links to Other Sites
Users should be aware that when you are on this website you could be directed to other sites that are beyond our control. There may be links to other sites that take you outside our service; for example, links to business/alliance partners and trade show companies. These other sites may send their own cookies to users, or otherwise collect data or solicit personal information. If you are directed to any third-party website, we make no representation as to the existence, sufficiency, accuracy or completeness of the privacy policy of the companies associated with such websites.

Children's Privacy
Our website is not designed to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.

Statement of Consent
By using this website, you consent to the terms of our Privacy Policy and to 24/7 Customer processing and using Personal Information for the purposes given.

Changes
Should the Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.