24/7 Customer launches 24/7tweetview™, a comprehensive, free Twitter analytics portal - www.247tweetview.com
With the rise of Twitter and other social media sites following, many businesses are focused on how to identify, leverage and respond to customer opinions being voiced on these sites. To help businesses fully leverage this channel and to help them implement proactive customer support and marketing, 24/7 Customer has launched a full Twitter service offering - 24/7tweetview™.
24/7tweetview™ is a unique tool that measures the combined influence of tweets on a company. It offers analysis and reports through extensive data mining techniques, thus allowing companies to assess their position against their competitors and get insights on what customers are saying about companies.
24/7tweetview™ provides -
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A comprehensive view of what is being said about the company on Twitter at an aggregate level. |
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Identification of the best channel for responding to customer requests/complaints. |
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Competitive overview of brand health in the areas of customer service, branding and product development. |
24/7tweetview™ Services:
24/7tweetview™ offers Twitter Analytics services at two levels:
Visit www.247tweetview.com to know more.
