Wednesday, August 25, 2004

The Bangalore-based 24/7 Customer, a BPO outfit largely focusing on the voice segment is targeting a top line of $100 million for the fiscal 2005-06. The company is also set to enter newer geographies to spread its area of operations.

S Nagarajan, Founder & COO, 24/7 said that during the current year revenues of the company will double to $60 million. Also on cards is an overseas acquisition. "We have already started to bid for companies. This acquisition will help us near shore or onshore some of the work that we plan to do. The acquisition targets should ideally be in UK or Ireland," he added.

24/7 Customer operates two centres, one each in Bangalore and Hyderabad. The company currently operates 2,400-seat call centre, which will "almost double" in the current fiscal. "We are now looking at Chennai for setting up out third centre. Our seats under operation will increase in Hyderabad this year," Nagarajan said.

The Times of India