24/7 Customer & Nizam college, Osmania Univeristy conducts India 's first BPO Knowledge Seminar for students
- First in a series of industry – academia seminar -

Hyderabad, Monday, January 28, 2008

24/7 Customer, a premier global provider of business process outsourcing services, today conducted “Ascend Knowledge Conclave”, a BPO Knowledge Seminar for students, at Nizam College . This is the first in a series of seminars intended to be organised with the different colleges across India . The conclave was well attended by more than 200 students from different streams of education. The Knowledge Conclave provided opportunity for students to learn and gain knowledge about the BPO industry, the different career opportunities available and the kind of skill sets required. The interactive session served as a platform to clarify their doubts, dispel the myths & perceptions of the industry.

Ascend Knowledge Conclave was inaugurated by Dr. K Lakshminarayana, Commissioner of Collegiate Education, Govt of AP, Osmania University; and Mrs. Nina Nair, Vice President – Human Resource Development, 24/7 Customer. Professor S Satyanarayana, Principal and Dr. Nakula Reddy, Vice Principal, Nizam College were the guests of honours. Eminent individuals from the BPO industry and the academia including Dr. K Lakshminarayana, Mrs. Nina Nair, Annie Pothen, Department of English, Nizam College addressed about the different career opportunities and the skills required in a BPO industry.

Dr. K Lakshminarayana, in his opening address stressed the need for education especially in a country that has created a global impact and continues to experience exponential growth. He emphasized on the important role a faculty plays in a students' life. “In addition to imparting the knowledge it is the responsibility of faculty to identify and nurture the evolving minds of students. Time demands for talent has changed drastically and it a challenge to find the right talent. Thus it is essential for a student to hone his or her skills in team work, communication and gain problem solving capabilities.” He urged the students to work hard and upgrade the skill to become part of the employable workforce.

Dr. Satyanarayana, “Today the opportunity available in private sector especially in the IT/ ITes are plenty.” He advised the students on the need to plan their career in advance and stressed the importance of being competent. He urged the students to gain employable skills and create a global India . “Educational qualification is the basic foundation. Students need to identify their own strengths and gain expertise in their areas of interest,” he further added.

“The Ascend Knowledge Seminar is our contribution to the society in educating the students about the plethora of opportunities the BPO industry has created. With this first Knowledge Conclave in Hyderabad, in a series of seminars planned with colleges across the country, we intend to create awareness among students about the opportunities available and dispel myths about the BPO industry,” said S Nagarajan, Co-Founder & Chief People Officer, 24/7 Customer . “Under the aegis of 24/7 Ascend, we have partnered with academia across the country for conducting different programmes like 24/7 Varsity for teachers/lecturers and career counselling forums, newsletters for students. This is our initiative t o equip students with the required skills sets for a better transition to the industry”, he further added

The Ascend Knowledge Seminar has been conducted under the aegis of 24/7 Ascend, an innovative “industry–academia” partnership program for the BPO industry. The program is designed to educate and equip the students, faculty and the institutions about the BPO industry and assist them in leveraging the career opportunities it offers. 24/7 Ascend was first launched in Andhra Pradesh in May 2006, and till date has reached over 400 colleges across Karnataka, TamilNadu, Kerala and North Eastern states.

24/7 Customer