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Results : Keep What's Good, Fix What's Wrong,
and Unlock Great Performance.
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your free copy >>
Gary L Nielsen & Bruce Pasternack
 Every
company has a personality. Does yours help or hinder your results?
Does it make you fit for growth? Find out by taking the quiz that’s
helped 50,000 people better understand their organizations at OrgDNA.com
and to learn more about Organizational DNA.
Just as you can understand an individual’s
personality, so too can you understand a company’s type—what makes
it tick, what’s good and bad about it. Results explains why some
organizations bob and weave and roll with the punches to consistently
deliver on commitments and produce great results, while others can’t
leave their corner of the ring without tripping on their own shoelaces.
Gary Neilson and Bruce Pasternack help you identify which of the
seven company types you work for—and how to keep what’s good and
fix what’s wrong. (Source : Amazon.com)
24/7 Customer features in this topselling book.
Limited copies of the book are available with us – to ask for your
free copy, register now >>
The World Is Flat by
Thomas L. Friedman
Register now for your free copy >>
 "The
World is Flat" was born in Tom Friedman's mind while he was in Bangalore,
the technology hub of India. It came to him after hearing an Indian
software executive explain how the 'world's economic playing field
was being leveled'. Friedman came face to face with the realization
that the world had changed - become flat- 'while he was sleeping'
(to use his own words!)
Outsourcing features in the 'World is Flat'
as a force to reckon with and which is here to stay. Friedman uses
lively examples of his experience at the 24/7 Customer Contact center
in Bangalore to illustrate how the company has adapted to the changing
world economy and its demands extremely well - effortlessly able
to prepare tax returns for Americans, take care of logistics for
customers in the UK and even those in Canada. The fact that China
and India loom large in Friedman's story because they are the two
big countries benefiting most from the flat world. Friedman understands
that China and India represent not just threats to the developed
world, but also great opportunities. After all, the changes he is
describing have the net effect of adding hundreds of millions of
people - consumers - to the world economy. That is an unparalleled
opportunity for every company and individual in the world.
He ends up, wisely, understanding that there's
no way to stop the wave. You cannot switch off these forces except
at great cost to your own economic well-being. Over the last century,
those countries that tried to preserve their systems, jobs, culture
or traditions by keeping the rest of the world out all stagnated.
Those that opened themselves up to the world prospered. But that
doesn't mean you can't do anything to prepare for this new competition
and new world - a world that has become impossibly flat and will
continue on this lateral trend.
24/7 Customer features in this topselling book.
Limited copies of the book are available with us – to ask for your
free copy, register
now >>
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