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Shri D B Inamdar inaugurates 24/7 Customer's
new 1000 seater state-of-the-art facility in the heart of Bangalore
24/7 Customer plans to open its campus by
end of the year - 2004
Bangalore, India – March 31, 2004
- Honorable Minister for IT and Tourism, Government of Karnataka,
Shri D B Inamdar, formally inaugurated 24/7 Customer's new state-of-the-art
contact center in Bangalore today. 24/7 Customer ( www.247customer.com
), rated among the six best startups by Fortune is a leading provider
of outsourced
contact center and BPO services to Global 500 companies. The
center located on Infantry Road opens with a capacity of 500 seats
capable of supporting in excess of 1200 agents over three shifts.
“24/7 Customer was the first company to
set up its BPO in India and first to be COPC certified. Keeping
to the trend, we are inaugurating this new facility expanding our
current employee strength from 3000 to 4200. We plan to close the
year with 7000 employees and our own campus in Bangalore. ”
said P.V. Kannan, Co-founder and CEO of 24/7 Customer. “This
facility demonstrates the tremendous growth we have been witnessing
over the last two quarters,” he added.
According to Mr Shanmugam Nagarajan, Co-founder
and COO of 24/7 Customer “This new state-of-the-art facility
with 1000 seat capacity will allow 24/7 Customer service to acquire
new customers. This facility is also targeted to tap the best talent
pool in the industry since working close to home and in the heart
of the city would be an added advantage for employees to work at
24/7 Customer.”
24/7 Customer had recently set up a 700 seater
facility in Hyderabad. The company has on its board industry veterans
like Mr. George Shaheen, Ex-CEO, Accenture and Mike Moritz, Managing
Partner, Sequoia Capital, aiding the company in becoming one of
the largest players in the Business Process Outsourcing industry
in India. The company received a $ 22 million funding from Sequoia
Capital to fund growth and expansion in June 2003.
About 24/7 Customer
24/7 Customer is a leading provider of
outsourced contact center and BPO services to Global 500 companies.
With 10 live programs for Global 500 firms, over 4 million live
phone contacts handled per month, an enviable 99.9% service uptime,
and the industry's only performance guarantee, 24/7 Customer has
a proven track record of success. Its multi-channel, outsourced
solutions deliver twice the quality of other alternatives at a lower
cost. 24/7 Customer, which was founded by an experienced management
team with proven expertise in delivering large-scale, mission-critical
customer support programs, maintains corporate headquarters in Los
Gatos, CA (in Silicon Valley), and operations in both Bangalore
and Hyderabad, India. The company's highly skilled and well-educated
agents work in teams dedicated to a single customer's business,
enabling 24/7 Customer to bring unprecedented quality and focus
to solving the challenges of even the largest enterprises.
Some of 24/7 Customer's clients include leading
Global 500 Insurance, Telecommunications, Financial Services, Hospitality,
Logistics, Retail, and Technology companies. 24/7 Customer enjoys
financial backing from Sequoia Capital. For more information on
the company, please visit www.247customer.com
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For more information , please contact
V Bharathwaj
Email: bharath@247customer.com
Shimonti Sikdar
Email: shimonti.sikdar@247customer.com
Anney Sam Unnikrishnan
Email: anney.unnikrishnan@247customer.com
Or call
Sanjeeth Boloor / Anuroopa Pereira
Text 100, Bangalore
Ph: 91 80 22242284 / 22239005
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