24/7 Customer Strengthens Management Team Appoints Ex- Financial Controller at Intel Corporation, Doug Bettinger as CFO

Bangalore, India - November 24, 2004

24/7 Customer (www.247customer.com), the leading provider of BPO services to Global 500 companies, today announced the appointment of Doug Bettinger as Chief Financial Officer. The appointment signals a significant milestone in 24/7 Customer's growth plans.

Doug joins 24/7 Customer from Intel Corporation. He has many years of diverse international business experience as a senior finance executive. In his new capacity as CFO of 24/7 Customer, Doug will direct and oversee all financial and operational concerns of the company. He will be responsible for the company's domestic and foreign financial and fiscal management policies, provide guidance to senior-level management and help to direct the daily operation of the company.

Doug's experience and background is wide ranging. His most recent position with Intel was as the Corporate Planning and Reporting Controller. In this capacity he led the External Reporting, Treasury Accounting, and Corporate Planning functions. Doug was instrumental in implementing Intel's Sarbanes-Oxley compliance program and was responsible for managing Intel's world-wide budgetary and reporting processes.

Prior to this he was the Malaysia Site Operations Controller. He was responsible for managing the financials for Intel's largest Assembly and Test facility. As a key member of the site's management team he was responsible for driving the site's financial processes. Additionally Doug held a variety of positions in Intel's manufacturing operations and product divisions. He was with Intel for over 11 years.

Doug holds a BS in Economics from the University of Wisconsin and an MBA in Finance from the University of Michigan.

Commenting on the appointment, Mr. PV Kannan, CEO & Founder, 24/7 Customer said, "We're delighted to have a seasoned financial executive as Doug Bettinger join our executive team. The appointment of an experienced professional like Doug underscores our commitment to our customers and augments our vision to become a distinct leader in the BPO space. We are confident that Doug will leverage his vast expertise to ensure that we continue to keep our promise of out performance even as the organization follows its aggressive growth path."

Doug commented on his new role, "I chose 24/7 Customer because of its strong management team, diverse client base and unified vision of becoming the leading BPO services provider globally. I look forward to leveraging my financial and management background to further the growth of 24/7 Customer into a leader in the BPO space. I am confident we will achieve our goals."

This expansion supports 24/7's aggressive growth plans that include robust organic growth supported by strong growth in business, facilities, infrastructure and people.

About 24/7 Customer

24/7 Customer is a leading provider of outsourced contact center and BPO services to Global 500 companies. With 10 live programs for Global 500 firms, over 4 million live phone contacts handled per month, an enviable 99.9% service uptime, and the industry's only performance guarantee, 24/7 Customer has a proven track record of success. Its multi-channel, outsourced solutions deliver twice the quality of other alternatives at a lower cost. 24/7 Customer, which was founded by an experienced management team with proven expertise in delivering large-scale, mission-critical customer support programs, maintains corporate headquarters in Los Gatos, CA (in Silicon Valley), and operations in both Bangalore and Hyderabad, India. The company's highly skilled and well-educated agents work in teams dedicated to a single customer's business, enabling 24/7 Customer to bring unprecedented quality and focus to solving the challenges of even the largest enterprises.

Some of 24/7 Customer's clients include leading Global 500 Insurance, Telecommunications, Financial Services, Hospitality, Logistics, Retail, and Technology companies. 24/7 Customer enjoys financial backing from Sequoia Capital. For more information on the company, please visit www.247customer.com.

For more information on the company, please contact

V Bharathwaj- VP- Global Marketing
Email: bharath@247customer.com

Or call

Alkaa Shankaracharya
Text100, Bangalore
Ph: 91 80 22242284 / 22239005
Email: alkaas@text100.co.in