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24/7 Customer receives Performance Excellence Award from the Government of Andhra Pradesh

Rapid Growth positions 24/7 Customer as Top exporter in ITeS Sector

Bangalore, India - January 11, 2006

Bangalore, January 11, 2006: 24/7 Customer, leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider to Global 1000 companies, today received the prestigious 'Performance Excellence Award' for being one of the Top Exporter in the SME (ITeS) sector in Andhra Pradesh. The award was given away by the honorable Chief Minister of Andhra Pradesh Dr Y.S. Rajashekhara Reddy at GITEX India 2006 at the Hitex Exhibition Centre in Hyderabad. The Information Technology and Communications Department of the Government of Andhra Pradesh has constituted this award to recognize the success and operational excellence of leading Indian IT and ITES companies, recognizing their contribution to the progress and development of Andhra Pradesh as a leader in the information economy.

Commenting on receiving the award, Mr. S Nagarajan, Founder and COO of 24/7 Customer, said, "We are honored to receive this award. This award is the recognition of the efforts of our employees, especially the team at our fully dedicated delivery center in Hyderabad and of our capabilities as an integrated Customer Lifecycle Management services provider. This has reiterated our commitment to outperform our clients' best center and to continue to be the number one vendor in performance, globally. This recognition has also emphasized our confidence in the talent and infrastructure available in Andhra Pradesh."

24/7 Customer commenced its operations in Hyderabad, two years ago. In November 2005, a new dedicated delivery spread over 90,000 sq. ft was launched. The state of the art facility located in the heart of the city at Somajiguda provides contact centre and back office services to customers in the US and UK.

24/7 Customer

24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 5700 professionals across seven offices in the US, Canada, UK and India. The facilities supports over 4600 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 7 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the founding of USD 22 million in 24/7 Customer. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations.

Earlier this year 24/7 Customer was featured in Tom Friedman's "World is Flat", was rated amongst the Top 5 best contact centres in a survey by neoIT and CMP Media and was also voted as the Best young company in the services category by TiE, USA.

For more information on the company, please visit www.247customer.com.

For more information on the company, please contact

Rekha
24/7 Customer
Mobile: +91 9945561944
Phone no: +91 80 51131672
Email: rekha.r@247customer.com

Or call

Charu Mathur/ Anuroopa Pereira
Text 100Ph: +91 80 22291914
Email:charum@text100.co.in/ anuroopap@text100.co.in
Mobile: +91 98442 71636/ 98863 97101

 

         
 
 
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