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Topic: Building
an effective Global Customer Support model
Date: July
12, 2005
Speaker: Alan
W. Clark, Senior Director, Customer Support Operations Seagate
Technology
Topics
covered:
- His insights and
learning in the development of a Global Customer Support model
for a flat world
- Best practices for
leveraging the multi-lingual, multi-geography, multi-process approach
to outsourcing
- Practical and innovative
ways to work with your global outsourcing partners to accomplish
your business objectives
Want to know more? Download the full presentation >> |
