24/7 Customer fact file:

• Founded in April 2000
• 5000+ employees across global locations
• 8 global delivery centres
• 6 million transactions per month
• Over 21 marquee clients
• Amongst the Top 5 Hot Offshore Players by Business Week-2006
• Amongst the Most respected BPO Companies- Business World-2006
• Amongst Top 3 best call centres, globally- neoIT-2005,06

24/7 Customer is a pioneer of the integrated Customer Lifecycle Management framework that can take your business to the highest level of competitive advantage. Our promise of Outperformance, delivered through a multishore delivery model, has ensured that 24/7 Customer is the number one service provider for 70% of our relationships globally.

With state-of-the-art facilities across 7 global delivery centres that accommodate 9,000 seats, 24/7 Customer is among the top 20 Contact Centres worldwide.

24/7 Customer is an Innovative company with a strong focus on business performance effectiveness. This enables us to consistently deliver more for less to our customers. 24/7 is committed to outperform our customer's best operations by 10% or more, thereby creating the most efficient customer centric enterprise for our customers.

Global 1000 companies experience the range of the Integrated Customer Lifecycle services of 24/7 Customer that touch every point in the customer lifecycle - starting with Customer Interaction Services provided across various media - voice, email, chat etc., supported by robust back office services and value-added by powerful customer analytics.

What is Customer Lifecycle Management (CLM)?

If you want to know more about 24/7 Customer's focus on CLM and how your business can benefit through it write to enquiries@247customer.com