2006 >>

2005 >>

2004 >>

2003 >>

2002/2001/2000 >>

• March 2006 - Dedicated Aviva 24/7 Customer facility launched in Chennai covering 200,000 sq. ft.
  
  
• January 2006 - 24/7 Customer receives a series of awards and industry recognition
  
  
• December 2005 - Employee headcount crosses the 6,000 mark
  
  
• November 2005 - 24/7 Customer expands operations in Hyderabad with the launch of a new, dedicated facility spread over 90,000 sq.ft.
  
  
• June 2005 - Dedicated facility for Aviva launched in Bangalore with 1,700 seats
  
  
• June 2005 - 24/7 Customer launches its delivery center in Manila, Philippines, as part of its "Multishore" delivery model
  
  
• December 2004 - The Chennai center goes live with 250 seats and the capacity to expand to 500 seats in 6 months. This move consolidates 24/7 Customer's multi location delivery model
  
  
• November 2004 - 24/7 Customer strengthens management team by appointing Doug Bettinger (ex-financial controller at Intel) as CFO
  
  
• October 2004 - 24/7 Customer announces strategic positioning to deliver enhanced value across the customer lifecycle of Global 1000 organizations
  
  
• September, 2004 - 24/7 Customer expands operations to Canada. Ian Cavanagh joins as President of the Canadian operations.
  24/7 announces new center at Chennai.
  The second ‘Beyond knowledge seminar' in association with NS Raghavan Center for Entrepreneurial Learning (NSRCEL) was held in Bangalore. The seminar's theme was “Exploding the myths of BPO'. Mr. Kiran Karnik, chairperson, NASSCOM delivered the keynote address.
  
  
• May,2004 - 24/7 Customer announces strategic appointment of Pradeep Narayanan as Chief Delivery Officer.
  
  
• April 2004 - 24/7 inaugurates new center in Bangalore. This center is located in the heart of the city.
  24/7 Customer launches 'Beyond' in association with NSRCEL at Indian Institute of managment, Bangalore.
  
  
• January, 2004 - Employee strength increases to 3000 and service delivery capacity to 2000 seats.
  George Shaheen ex-CEO of Accenture joins 24/7 Customer Board of Directors.
  
  
• November,2003 - 24/7 Customer listed among Fortune magazine's world six best startups. Dataquest, India's leading IT magazine rates 24/7 Customer amongst the dream companies to work for in the Indian BPO industry.
  
  
• September,2003 - New facility at Hyderabad with an increased service delivery capacity of 1500 seats.
  
  
• June, 2003 - 24/7 opens UK office
  24/7 receives US$22 million from Sequoia Capital. Delivery capacity increased to 800 seats.
  
  
• April, 2003 - 24/7 Customer establishes a Build-Operate-Center for the world's seventh largest insurance company.
  
  
• April,2002 - Six Sigma Processes initiated.
  
  
• December,2001 - Company becomes the first Indian company in the BPO industry to be COPC certified.
  
  
• December, 2000 - 24/7 Customer becomes the first company in the ITES sector to receive ISO 9000 certification.
  
  
• April, 2000 - 24/7 Customer was formed with headquarters in Los Gatos, California and a 100 seat contact center at Bangalore.